Privacy Policy

Effective Date: July 2026

Welcome to Rola Notary ("Rola Notary," "we," "our," or "us"). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.rolanotary.com, book an appointment, or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on the services you request, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Mailing or appointment address
  • Information you voluntarily provide through contact forms or booking requests

Appointment Information

When scheduling an appointment, we may collect:

  • Appointment date and time
  • Type of notary service requested
  • Number of signers
  • Number of notarized signatures
  • Special requests
  • Uploaded documents (when provided)
  • Meeting location (for Mobile Notary appointments)

Remote Online Notarization (RON)

For Remote Online Notarization appointments, additional information may be collected through our approved RON platform, including:

  • Identity verification information
  • Electronic signatures
  • Audio and video recordings, where required by law
  • Electronic notarial records
  • Electronic journal information

Certain records may be retained as required by Florida law and the policies of the Remote Online Notarization platform.

How We Use Your Information

We use your information to:

  • Schedule and manage appointments
  • Provide Mobile Notary and Remote Online Notarization services
  • Verify identity where required by law
  • Communicate regarding appointments
  • Process payments
  • Respond to inquiries
  • Improve our website and customer experience
  • Comply with legal and regulatory obligations

We do not sell your personal information.

Information Sharing

We may share your information only when necessary to:

  • Process payments through secure payment providers.
  • Complete Remote Online Notarization services through approved technology providers.
  • Comply with legal obligations, court orders, or government requests.
  • Protect our legal rights or prevent fraud.

We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no website or electronic transmission is completely secure, we strive to use commercially reasonable safeguards to protect your information.

Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance your browsing experience

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

Third-Party Services

Our website may use trusted third-party providers, including but not limited to:

  • Shopify
  • Payment processors
  • Scheduling or booking platforms
  • Remote Online Notarization platforms
  • Google Maps
  • Google Analytics

These third parties maintain their own privacy policies governing the information they collect.

Document Confidentiality

Documents provided for notarization are treated as confidential and are used solely for the purpose of performing the requested notarial service.

We do not review, alter, or provide legal advice regarding the contents of your documents.

Your Rights

Depending on applicable law, you may have the right to:

  • Request access to personal information we maintain about you.
  • Request correction of inaccurate information.
  • Request deletion of information when legally permissible.
  • Withdraw consent where applicable.

Certain information cannot be deleted when retention is required by law, including records related to notarizations.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through our website.

External Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices or content of those external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting the updated policy on this page. The "Effective Date" at the top of this policy will reflect the latest revision.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us.

Rola Notary

Website: www.rolanotary.com

Email: Rolanotary@rolanotary.com

Phone: 561-587-4692

Your Consent

By accessing or using www.rolanotary.com, scheduling an appointment, or using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Important Notice

This Privacy Policy applies only to information collected through Rola Notary and its official website. It does not replace or modify any legal obligations imposed on Florida Notaries Public or Remote Online Notaries under applicable federal, state, or local law.

Frequently asked questions

What is a notary public?


A notary public is a state-appointed official authorized to verify the identity of signers, witness signatures, administer oaths and affirmations, and help deter fraud during the signing of important documents.
What forms of identification do you accept?

Every signer must present a valid, government-issued photo ID.

Examples include:


  • Driver's License

  • State Identification Card

  • U.S. Passport

  • Foreign Passport (when legally acceptable)

  • Military ID

The ID must be current or otherwise acceptable under Florida law and contain a photograph and signature where applicable.
Do you prepare legal documents?

No.

Rola Notary notarizes documents provided by our clients. We do not prepare legal documents or provide legal advice.
Do all signers need to be present?

Yes.

Every person whose signature requires notarization must personally appear before the notary, either:


  • In person for Mobile Notary appointments, or

  • Through a live online video session for Remote Online Notarization.
Can you refuse to notarize a document?

Yes.

A notarization may be refused if:


  • Proper identification cannot be verified.

  • A signer appears unwilling or under pressure.

  • A signer does not appear mentally aware.

  • The document is incomplete where completion is required before notarization.

  • The notarization would violate Florida law.
Where do you travel?

We proudly serve Palm Beach County and surrounding areas, including homes, businesses, hospitals, nursing homes, assisted living facilities, coffee shops, libraries, and other agreed-upon public meeting locations.

Travel fees may apply depending on distance.
Can you meet at a hospital or nursing home?

Yes.

We frequently assist clients in hospitals, rehabilitation centers, nursing homes, assisted living facilities, and hospice settings.

Please ensure the signer is alert, willing, and able to communicate.
Do you offer same-day appointments?

Yes, when available.

Emergency, after-hours, weekend, and same-day appointments may include additional service fees.
What is Remote Online Notarization?

Remote Online Notarization (RON) allows documents to be notarized electronically through a secure live audio/video session without meeting in person.
Is Remote Online Notarization legal?

Yes.

Florida law permits commissioned Remote Online Notaries to perform online notarizations using approved technology and identity verification procedures.
Can I use RON if I'm outside Florida?

Yes.

In many cases, you may be located outside Florida during the appointment, provided the notarization complies with Florida law and the document is eligible for remote notarization.
What do I need for a RON appointment?

You should have:


  • A computer, tablet, or smartphone

  • Reliable internet connection

  • Camera and microphone

  • Valid government-issued photo ID

  • Documents uploaded before your appointment
How long does a Remote Online Notary appointment take?

Most appointments take approximately 15–30 minutes, depending on the number of documents, signers, and identity verification.
Can multiple people sign during one appointment?

Yes.

Additional signer fees may apply for each additional participant.
Can I notarize paper documents online?

No.

RON is designed for electronic documents that are signed electronically during the online session.
How much does notarization cost?

Pricing depends on the type of service requested.

Examples include:


  • General notarizations

  • Loan signings

  • Remote Online Notarization

  • Mobile travel fees

  • Additional signers

  • Additional signatures

Please visit our Pricing page or the individual service page for current rates.
What are additional signatures?

An additional signature fee applies when the same signer requires multiple notarized signatures during the same appointment.
What is an additional signer?

An additional signer is another individual participating in the appointment who also requires notarization.

Each additional signer requires identity verification and separate notarization.
Are travel fees included?

Travel fees apply only to Mobile Notary appointments and vary by travel distance.

Remote Online Notarization does not include travel fees.
Can I upload documents before my appointment?

Yes.

Please upload all required documents before your scheduled appointment to avoid delays.
Can I sign before the appointment?

No.

Unless specifically instructed otherwise, documents requiring notarization should be signed in the presence of the notary.
What happens if I am late?

Please contact us as soon as possible.

Late arrivals may require rescheduling depending on availability.
What payment methods do you accept?

We accept secure online payments through our booking system. Additional payment options may be available depending on the service.
What is your cancellation policy?

Please review our Terms of Service and Cancellation Policy before booking.

Refund eligibility depends on the timing of the cancellation and whether travel or other services have already been provided.
Do you handle real estate closings?

Yes.

We provide professional loan signing services for:


  • Home Purchases

  • Mortgage Refinances

  • HELOCs

  • Reverse Mortgages

  • Commercial Loans

  • Construction Loans

  • FHA, VA, and Conventional Loans

  • Seller Packages

  • Loan Modifications
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What is your cancellation policy?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Are you an attorney?

No.

We are certified Notary Signing Agents and Florida Notaries Public. We are not attorneys and cannot provide legal advice or explain the legal effect of documents.
Still have questions?

We're here to help.

If you don't see your question answered above, please contact Rola Notary before booking. We'll be happy to assist you in choosing the right service and preparing for your appointment.