Document Preparation Disclaimer

Document Preparation Disclaimer

At Rola Notary, our role is to perform authorized notarial acts in accordance with Florida law. We are committed to providing professional, reliable, and convenient notary services while ensuring every notarization is completed properly and legally.

Please read the following information before scheduling your appointment.


We Do Not Prepare Legal Documents

Rola Notary is not a law firm, and our notaries are not attorneys unless expressly stated.

We do not:

  • Prepare legal documents for customers.

  • Select legal forms for your situation.

  • Complete legal forms on your behalf.

  • Advise you on which document you should use.

  • Interpret or explain the legal effect of any document.

  • Provide legal advice or legal opinions.

You are responsible for obtaining and completing your own documents before your appointment.


Documents Must Be Provided by the Customer

Customers are responsible for providing the document(s) they wish to have notarized.

Documents may come from:

  • An attorney

  • A title or escrow company

  • A financial institution

  • A government agency

  • Your employer

  • An online legal document service

  • Another authorized source

If you are unsure which document you need, please consult a licensed attorney or the organization requesting the notarization before scheduling your appointment.


Complete Your Documents Before the Appointment

To help your appointment run smoothly, please ensure your documents are complete before the scheduled meeting.

Please do not sign the document before meeting with the notary unless the document specifically instructs otherwise or does not require the signature to be witnessed by the notary.

Any required notarization certificates should already be included with the document. If a certificate is missing, the signer—not the notary—must choose the appropriate notarial act or obtain instructions from the receiving agency or a licensed attorney.


We Cannot Choose the Type of Notarization for You

Florida law does not allow a notary to decide which notarial act is appropriate for your document.

If your document does not specify whether an acknowledgment, jurat, oath, or another notarial act is required, you must obtain instructions from:

  • The document's preparer

  • The receiving agency

  • Your attorney

  • The organization requesting the notarization


We Do Not Verify Document Content

Our responsibility is to verify the identity of the signer and perform the requested notarial act.

We do not verify:

  • The accuracy of the information contained in the document.

  • Whether the document is legally valid.

  • Whether the document meets the requirements of another agency or state.

  • Whether the document accomplishes your intended legal purpose.


Responsibility of the Signer

Before your appointment, please make sure that:

  • Your document is complete.

  • You understand what you are signing.

  • You are signing willingly.

  • You have valid government-issued identification.

  • Any required witnesses will be present unless witness services have been arranged with Rola Notary.


Remote Online Notarization (RON)

For Remote Online Notarization appointments, customers must upload their documents before the scheduled session whenever required by the booking instructions.

Please review all documents carefully before your appointment. Changes requested after the notarization has been completed may require a new notarization and additional fees.


Questions About Your Document?

We are happy to answer questions about our notary process, appointment requirements, identification, and scheduling.

However, if your question involves legal advice, selecting forms, completing legal documents, or determining the appropriate notarial act, we recommend consulting a licensed Florida attorney or the organization requesting the notarization before booking your appointment.


Our Commitment

At Rola Notary, we are dedicated to providing professional, courteous, and legally compliant notary services. By following Florida law and maintaining strict impartiality, we help ensure every notarization is completed accurately and with integrity.


Disclaimer

The information on this page is provided for general informational purposes only and does not constitute legal advice. Rola Notary is not a law firm and does not provide legal services. If you need legal advice, legal document preparation, or assistance selecting the appropriate legal forms, please consult a licensed attorney.

Frequently asked questions

What is a notary public?


A notary public is a state-appointed official authorized to verify the identity of signers, witness signatures, administer oaths and affirmations, and help deter fraud during the signing of important documents.

What forms of identification do you accept?

Every signer must present a valid, government-issued photo ID.

Examples include:


  • Driver's License

  • State Identification Card

  • U.S. Passport

  • Foreign Passport (when legally acceptable)

  • Military ID

The ID must be current or otherwise acceptable under Florida law and contain a photograph and signature where applicable.

Do you prepare legal documents?

No.

Rola Notary notarizes documents provided by our clients. We do not prepare legal documents or provide legal advice.

Do all signers need to be present?

Yes.

Every person whose signature requires notarization must personally appear before the notary, either:


  • In person for Mobile Notary appointments, or

  • Through a live online video session for Remote Online Notarization.
Can you refuse to notarize a document?

Yes.

A notarization may be refused if:


  • Proper identification cannot be verified.

  • A signer appears unwilling or under pressure.

  • A signer does not appear mentally aware.

  • The document is incomplete where completion is required before notarization.

  • The notarization would violate Florida law.
Where do you travel?

We proudly serve Palm Beach County and surrounding areas, including homes, businesses, hospitals, nursing homes, assisted living facilities, coffee shops, libraries, and other agreed-upon public meeting locations.

Travel fees may apply depending on distance.

Can you meet at a hospital or nursing home?

Yes.

We frequently assist clients in hospitals, rehabilitation centers, nursing homes, assisted living facilities, and hospice settings.

Please ensure the signer is alert, willing, and able to communicate.

Do you offer same-day appointments?

Yes, when available.

Emergency, after-hours, weekend, and same-day appointments may include additional service fees.

What is Remote Online Notarization?

Remote Online Notarization (RON) allows documents to be notarized electronically through a secure live audio/video session without meeting in person.

Is Remote Online Notarization legal?

Yes.

Florida law permits commissioned Remote Online Notaries to perform online notarizations using approved technology and identity verification procedures.

Can I use RON if I'm outside Florida?

Yes.

In many cases, you may be located outside Florida during the appointment, provided the notarization complies with Florida law and the document is eligible for remote notarization.

What do I need for a RON appointment?

You should have:


  • A computer, tablet, or smartphone

  • Reliable internet connection

  • Camera and microphone

  • Valid government-issued photo ID

  • Documents uploaded before your appointment
How long does a Remote Online Notary appointment take?

Most appointments take approximately 15–30 minutes, depending on the number of documents, signers, and identity verification.

Can multiple people sign during one appointment?

Yes.

Additional signer fees may apply for each additional participant.

Can I notarize paper documents online?

No.

RON is designed for electronic documents that are signed electronically during the online session.

How much does notarization cost?

Pricing depends on the type of service requested.

Examples include:


  • General notarizations

  • Loan signings

  • Remote Online Notarization

  • Mobile travel fees

  • Additional signers

  • Additional signatures

Please visit our Pricing page or the individual service page for current rates.

What are additional signatures?

An additional signature fee applies when the same signer requires multiple notarized signatures during the same appointment.

What is an additional signer?

An additional signer is another individual participating in the appointment who also requires notarization.

Each additional signer requires identity verification and separate notarization.

Are travel fees included?

Travel fees apply only to Mobile Notary appointments and vary by travel distance.

Remote Online Notarization does not include travel fees.

Can I upload documents before my appointment?

Yes.

Please upload all required documents before your scheduled appointment to avoid delays.

Can I sign before the appointment?

No.

Unless specifically instructed otherwise, documents requiring notarization should be signed in the presence of the notary.

What happens if I am late?

Please contact us as soon as possible.

Late arrivals may require rescheduling depending on availability.

What payment methods do you accept?

We accept secure online payments through our booking system. Additional payment options may be available depending on the service.

What is your cancellation policy?

Please review our Terms of Service and Cancellation Policy before booking.

Refund eligibility depends on the timing of the cancellation and whether travel or other services have already been provided.

Do you handle real estate closings?

Yes.

We provide professional loan signing services for:


  • Home Purchases

  • Mortgage Refinances

  • HELOCs

  • Reverse Mortgages

  • Commercial Loans

  • Construction Loans

  • FHA, VA, and Conventional Loans

  • Seller Packages

  • Loan Modifications
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

What is your cancellation policy?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Are you an attorney?

No.

We are certified Notary Signing Agents and Florida Notaries Public. We are not attorneys and cannot provide legal advice or explain the legal effect of documents.

Still have questions?

We're here to help.

If you don't see your question answered above, please contact Rola Notary before booking. We'll be happy to assist you in choosing the right service and preparing for your appointment.